Selected Interventions Echo - Get Task Resolution

• What is it? This formula will check if collection is complete for property and Service Task

Inputs

This formula requires 2 inputs to be passed through to it:

• The Task ID

  The ID of the task to query. This can be populated by the Selected Interventions Echo - Get Task Info, Next or Last Collection Date logic.

• The value to return

  Available options are:

  • Resolution Name
  • Resolution ID

Return values

Value	Description
The value as selected from the return values input	In the event that a task resolution was found with the desired property.
[error]	If the integration is disabled or an error occurred, as detailed below.
An empty string	If the task resolution was found but does not have a resolution code.

Formula Logic

1. A check is made to see if the integration has been enabled in the Settings > Integrations page. If the integration is not enabled the formula returns [error].
2. A check is made against the provided Task ID. If it is empty, the formula returns [error].
3. A lookup is performed with the Selected Interventions Echo API using the provided inputs.
4. If the Selected Interventions Echo has returned an unexpected response, the formula returns [error].
5. If the returned task has no resolution code, the formula returns an empty string.
6. Otherwise, the formula returns the desired return value for the resolution code.