Services
A service is anything that a user can pay for. For example, council tax or development control fees.
To create services you'll need at least one payment adapter installed, for direct debit services this must be Bottomline. You'll also need to have created a fund code and a tax code
Managing services
Services are managed via the PayBridge menu.
If your account has permission to access services, you navigate to their management area by the following:
- Click the PayBridge icon in the left navigation bar. The PayBridge menu will open.
- Click the Manage services link.
Service types
Three service types are supported for card services. Direct debit services must always be used in conjunction with a form.
You can not use the same service to collect both card and direct debit payments - you'll need a separate service for each.
| Type | Notes |
|---|---|
| Forms Integrated | This is the most common type, used when you want to take a payment as part of your form. |
| Billed | A simpler way of collecting payment, that doesn't require a form. Customers are just asked to provide a reference number and the amount to be paid. |
| Upon Request | Similar to Billed, but does not ask the customer for a reference. |
Making a service live
Make your service live, by ticking the checkbox on the right hand side of its row in the services list.