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Troubleshooting Perceptive Content Integration

When adding the “Perceptive Content – View Documents” widget to a homepage and clicking the configuration icon, I just see “Error: Failed to connect to the Perceptive Content Integration Server”.​

Your configuration values are not correct. Please adjust these settings following the process described earlier in this document.

When enabling the Perceptive Content action on a form, I see “Your Integration Server API Settings do not appear to be valid. Please check these”.​

Your configuration values are not correct. Please adjust these settings following the process described earlier in this document.