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Troubleshooting Perceptive Content Integration

When adding the “Perceptive Content – View Documents” widget to a homepage and clicking the configuration icon, I just see “Error: Failed to connect to the Perceptive Content Integration Server”.

Your configuration values are not correct. Please adjust these settings following the process described earlier in this document.

When enabling the Perceptive Content action on a form, I see “Your Integration Server API Settings do not appear to be valid. Please check these”.

Your configuration values are not correct. Please adjust these settings following the process described earlier in this document.