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Two factor authentication

Two Factor Authentication is an extra layer of security.

It requires not only a password and username but also a device in your possession to access your account and makes it harder for intruders to break into your account.

Enabling two factor authentication​

Two factor authentication is enabled from within the administrator's settings area.

Two factor authentication area

To enable two factor authentication, try the following:

  1. Click your username in the toolbar at the top of the page. The admin menu will open, select Settings from the available options. The Settings form will open.
  2. Click the Two-step verification tab.
  3. Click the toggle to enable the form, and once you have downloaded the appropriate Time-based One-time Password app, click the Verify the code button to proceed.
  4. Scan the QR code with your device, or type the manual entry details into your password app.
  5. Once the app is set up, click the Done? Let's Test button.
  6. Type your username and password into the fields to reauthenticate. Complete the verfication code box using the code generated by your app. Click the Verify me button to complete the set up process.

Disabling two factor authentication.​

If you are already logged into the Control Center, you can disable two factor authentication from the Settings page.

If you need to disable two factor authentication for an administrator that is not currently logged into the Control Center, this can be done from the Administrator management area.

  1. Open the admin record you wish to alter.
  2. Click the Actions menu and click the Disable authenticator option when the menu opens.