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Managing a SAML Authenticated User

Once the SAML Admin Authentication integration has been enabled and configured, you can add SAML accounts as users in Jadu Connect.

SAML External ID

The SAML External ID must match the NameID value provided by the Identity Provider.

For example, if the NameID element in the SAML response is:

<saml:NameID>399adbaa-470c-4eb4-c25c-ce4fe10b84ca</saml:NameID>

The SAML External ID should be set to 399adbaa-470c-4eb4-c25c-ce4fe10b84ca

Creating a SAML Authenticated User​

New Users​

If the user account doesn't exist within Jadu Connect yet, follow these steps:

  1. Open Settings > User Management > Users, a list of users will be shown, with an option to create a New User.
  2. Click the New User button. Complete the form and click Save to create a new user account.
  3. Locate the new user in the Users list and open the record.
  4. Enter the SAML ID into the SAML External ID field.
  5. Click the Save button to save the changes.

Existing Users​

If a user account already exists within Jadu Connect, follow these steps:

  1. Open Settings > User Management > Users, a list of users will be shown.
  2. Locate the user account from the list of users and open the record.
  3. Enter the SAML ID into the SAML External ID field.
  4. Click the Save button to save the changes.

Removing SAML Authentication From A User​

If you no longer wish for the user account to use SAML authentication to log in, follow these steps:

  1. Open Settings > User Management > Users, a list of users will be shown.
  2. Locate the user account from the list of users and open the record.
  3. Remove the contents of the SAML External ID field.
  4. Click the Save button to save the changes.

After saving the user will not be linked to a SAML account and will not be able to log in with their SAML account credentials. The user will be able to log in using their email address and password, to prevent this disable the user by unchecking the checkbox on the Enabled field before saving.