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Accessibility Conformance Report WCAG Edition (Based on VPAT® version 2.4)

“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI)

  • Name of product/Version: Hyland Content Portal powered by Jadu Central 2.0.0 website templates.
  • Report date: 24th July 2023
  • Product Description: The Hyland Content Portal is a solution that comprises both content (via portal pages) and online forms, enabling you to manage content, forms and data in one centralized place, on any device.
  • Contact information:
  • Evaluation methods used: Hyland Content Portal was evaluated using Chrome on a MacBook Pro laptop running Mac OS 13.1. Assistive technologies used in this evaluation include the Voice Over screen reader, built in magnification functionality, as well as extensive manual testing and use of the keyboard to navigate and operate the site content and functionality. Additionally, some automated testing tools were used such as the AXE browser extension, the Site Improve browser extension and the IBM Equal Access accessibility checker browser extension.
  • Applicable Standard/Guidelines: This report covers the degree of conformance for the following accessibility standard/guidelines.
Standard/GuidelineIncluded in Report
Web Content Accessibility Guidelines 2.0Level A (Yes)
Level AA (Yes)
Level AAA (No)
Web Content Accessibility Guidelines 2.1Level A (Yes)
Level AA (Yes)
Level AAA (No)
  • Terms: The terms used in the Conformance Level information are defined as follows:
    • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
    • Partially Supports: Some functionality of the product does not meet the criterion.
    • Does Not Support: The majority of product functionality does not meet the criterion.
    • Not Applicable: The criterion is not relevant to the product.
    • Not Evaluated: The product has not been evaluated against the criterion.

WCAG 2.1 Report

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes: Jadu Content Portal consists of 2 main areas, the front-end templates used by end users and the Control Center used by administrators.

CriteriaConformance levelRemarks and Explanations
1.1.1 Non-text Content (Level A)Supports
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not applicableThe product does not contain prerecorded audio-only or video-only media.
1.2.2 Captions (Prerecorded) (Level A)Not applicableThe product does not contain prerecorded synchronized media.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not applicableThe product does not contain prerecorded video content that would require audio description or a media alternative.
1.3.1 Info and Relationships (Level A)Partially SupportsThe site meets the requirements of 1.3.1 with one very specific exception: when an embedded form displays input-specific errors, the error text is not programmatically associated with the respective input. Note - this only affects form in embedded mode when embedded on another page, not forms in general. A fix for the issue is currently in progress and is expected to be released in Jadu Central 3.
1.3.2 Meaningful Sequence (Level A)Supports
1.3.3 Sensory Characteristics (Level A)Supports
1.4.1 Use of Color (Level A)Supports
1.4.2 Audio Control (Level A)Not applicableThe product does not contain audio that plays automatically
2.1.1 Keyboard (Level A)Supports
2.1.2 No Keyboard Trap (Level A)Supports
2.1.4 Character Key Shortcuts (Level A 2.1 only)Not applicableThe product does not contain any keyboard shortcuts relevant to this success criteria.
2.2.1 Timing Adjustable (Level A)Supports
2.2.2 Pause, Stop, Hide (Level A)Not applicableThe product does not contain any moving, blinking, scrolling or auto-updating content.
2.3.1 Three Flashes or Below Threshold (Level A)Supports
2.4.1 Bypass Blocks (Level A)Supports
2.4.2 Page Titled (Level A)Supports
2.4.3 Focus Order (Level A)Supports
2.4.4 Link Purpose (In Context) (Level A)Supports
2.5.1 Pointer Gestures (Level A 2.1 only)Supports
2.5.2 Pointer Cancellation (Level A 2.1 only)Supports
2.5.3 Label in Name (Level A 2.1 only)Supports
2.5.4 Motion Actuation (Level A 2.1 only)Supports
3.1.1 Language of Page (Level A)Supports
3.2.1 On Focus (Level A)Supports
3.2.2 On Input (Level A)Supports
3.3.1 Error Identification (Level A)Supports
3.3.2 Labels or Instructions (Level A)Supports
4.1.1 Parsing (Level A)Supports
4.1.2 Name, Role, Value (Level A)Supports

Table 2: Success Criteria, Level AA

CriteriaConformance levelRemarks and Explanations
1.2.4 Captions (Live) (Level AA)Not applicableThe product does not contain live synchronized media.
1.2.5 Audio Description (Prerecorded) (Level AA)Not applicableThe product does not contain prerecorded video content that would require audio description.
1.3.4 Orientation (Level AA 2.1 only)Supports
1.3.5 Identify Input Purpose (Level AA 2.1 only)Supports
1.4.3 Contrast (Minimum) (Level AA)Supports
1.4.4 Resize text (Level AA)Supports
1.4.5 Images of Text (Level AA)Supports
1.4.10 Reflow (Level AA 2.1 only)Supports
1.4.11 Non-text Contrast (Level AA 2.1 only)Supports
1.4.12 Text Spacing (Level AA 2.1 only)Supports
1.4.13 Content on Hover or Focus (Level AA 2.1 only)Supports
2.4.5 Multiple Ways (Level AA)Supports
2.4.6 Headings and Labels (Level AA)Supports
2.4.7 Focus Visible (Level AA)Supports
3.1.2 Language of Parts (Level AA)Supports
3.2.3 Consistent Navigation (Level AA)Supports
3.2.4 Consistent Identification (Level AA)Supports
3.3.3 Error Suggestion (Level AA)Supports
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supports
4.1.3 Status Messages (Level AA 2.1 only)Supports

Table 3: Success Criteria, Level AAA

Notes: Not applicable. Hyland Content Portal was not evaluated for WCAG 2.1 Level AAA conformance.

Hyland Content Portal powered by Jadu Central includes various settings with accessibility impact. Website templates and Portal pages are accessible at the point of delivery of the Hyland Content Portal powered by Jadu Central to the customer but changes made by the customer’s users may not adhere to accessibility best practices. In such cases, the responsibility for accessibility relies on the customer and in consideration for providing this report to you as requested it is accepted and understood that neither Jadu Inc. nor any Jadu Group Company shall be held liable in relation to any loss or damage sustained by any third party that may arise as result any claims in relation to the information provided in the Report.

This information is true and correct to the best of Jadu’s knowledge as of the date printed on the front page of this Report. This Report is supplied for customer evaluation purposes only. The contents of this Report do not constitute either legal advice, representation, warranty or guarantee regarding a person’s ability to comply with applicable accessibility requirements. Such a determination is the sole responsibility of the customer and its users. However, should you notice any issues, please report these to us so that they can be proactively addressed.