Advisors

A guide to Jadu Connect for customer services advisors, call centre operatives and other staff members.

The Jadu Connect Advisor manual provides details on how to manage contacts and cases in your Jadu Connect instance. This manual is aimed at staff members who will be using Jadu Connect to raise, track and update customer service requests.

This manual is not intended to be for public users or administrative staff who are looking to create and manage workflows.