11 posts tagged with "cms"

Installing a cookie consent banner has become mandatory for websites in many regions due to evolving privacy laws. However, with so many options out there, it can be tough to select one that truly delivers an accessible user experience.

Many cookie banners unfortunately miss the mark when it comes to accessibility for those relying on assistive devices. But designing an inclusive site means considering how consent managers integrate with screen readers and other technology used by visitors.

After evaluating numerous solutions, we've had consistently good results using Free Cookie Consent from FreePrivacyPolicy.

However, to help achieve accessibility, we recommend selecting "Headline dialog" for your banner style. This should make the banner display at the top of the page statically (will scroll with page content and not positioned over other content).

When you select "Simple dialog", the banner will be displayed at the bottom right of the page, and overlaps other elements. This can result in WCAG 2.4.11 "Focus Not Obscured (minimum)" AA failures, when a user keyboard tabs through the page and focuses an element behind the cookie banner.

If you have already copied a snippet from the site, this can also be achieved by changing the notice_banner_type option in the code snippet from simple to headline.

Jadu has merged our Jadu CMS, Jadu XFP and Jadu Content Portal products into a single product, Jadu Central.

What is the name of the merged product?

The merged product will be referred to as Jadu Central, and will contain all functionality of Jadu CMS, Jadu XFP and Jadu Content Portal.

Why is the merge happening?

We are merging Jadu CMS and Jadu XFP, as the vast majority of our customers already have both of these products, and reconsidering our distribution methods will allow us to make patch and installation processes smoother and snag-free.

Jadu Content Portal is built upon the Jadu CMS and Jadu XFP platform. As a result, the merger will again make maintenance and future development of the product a smoother experience for customers and partners.

When is the merge going to take place?

Q4 2022 and it will be available via a patch release which we will plan with you.

What are the main user interface changes in Jadu Central?

• The text size has been increased in a number of places, especially buttons and labels, improving readability and clarity
• Interactive controls like form fields and buttons are physically larger, they're easier to see and their target areas are larger to meet current accessibility guidelines
• Links are more obvious and strongly defined, with higher contrast against regular text, and a consistent stronger underline
• Content landmark areas are now more clearly defined, visually, through the use of colour and contrast, but also defined with code using semantically appropriate section elements, the position of the main headings has also been changed to improve navigation with assistive technology and allow anyone who relies upon headings to navigate around a given page to be able to find what they're looking for
• Breadcrumbs have been tweaked to make them more useful, and those are now consistent across the software
• Homepage widgets can now be quick-searched, handy if you have a long list of custom widgets and you know you want to find the 'map' ones
• Some help text and labelling have been improved here and there, like when deleting a document, the option now clearly explains the scope of the action you're about to take instead of just 'delete'
• Modals are generally larger, given more space to breathe,
• The sign-in experiences — which differed between CXM compared to CMS and XFP have now been brought closer together visually, and you're still able to change the main colours in Jadu Connect to reflect your organisation's branding - they’ve also been prepared so that we can add additional authentication options such as SAML integration to the login screen
• We've been able to strip out a lot of older styles which catered for browsers which we no longer officially support, some components have been completely rewritten in the background to take advantage of newer design capabilities in CSS, we can do some things like more reliable responsive layouts with much less code these days, you might not see any visible differences, but fewer lines of code and fewer supported browsers makes it easier for us to test and release changes, which is a big win
• Textarea elements with character limits have a new accessible character counter, which also warns when you're getting close to the limit
• Date pickers have been replaced with a more accessible calendar
• Tooltips, which display additional information when you interact with an element, are now compatible with screen readers and other assistive technology, and also now work with touchscreen devices which don't have a 'hover' interaction.

Strategy​

Who will be the product manager for the merged products?

All products are managed in the same way by the product management team.

What will the roadmap for the combined products be?

The roadmaps for Jadu CMS and Jadu XFP will also be merged, to incorporate milestones from each. This includes previously communicated work such as the retirement of the old form builder.

Licenses, costs and pricing​

Will there be a change to GCloud listings?

Yes - Jadu Central will be listed initially with two components Content/Website( formerly CMS) and Forms (formerly XFP).

Which option do I need to choose on GCloud when it comes to renewal?

• If you currently have both Jadu CMS and Jadu XFP, Jadu Central
• If you currently only have Jadu CMS, Jadu Central Content only
• If you currently only have Jadu XFP, Jadu Central Forms only

Will there be a change to my support costs?

The merge of the products will not affect support costs if you have both Central Content and Central Forms. If you have just the Central Content, you can continue to pay support for this, however the Forms features set will be available in your Control Centre but not implemented.

If you wish to use Forms going forward there are two costs:

• Implementation of Forms Templates
• Annual support for the Forms product

Will my contract renewal cost change as a result of the merge?

The merge of the products will not affect current contract renewal prices for the support and software elements, however a small increase (between 1% and 3.5%) has been introduced in relation to the software subscription pricing to reflect rising hosting costs which we have had to pass on to our customers.

What impact will this have on my Jadu product perpetual licence?

This will have no impact on your Jadu product perpetual licences. Licences for Jadu CMS and Jadu XFP will continue to be honoured for Jadu Central.

Will my hosting change?

There will be no changes to your hosting environments.

Does this mean I will automatically get Forms included? What if I don’t want to use it as I have an existing forms product?

Jadu Central will be distributed with both Content and Forms components. Customers who do not currently have Jadu XFP will be able to access Jadu Central Forms management pages within the Control Center but will not be able to deploy forms.

If you wish to use Forms going forward there are two costs:

• Implementation of Forms Templates
• Annual support for the Forms product

No additional website template changes, or implementation professional services will be included in the roll out of Jadu Central. As a result, if your Jadu CMS website was implemented without Jadu XFP, your website will not be set up to be able to publish Jadu Central forms. Jadu can provide a quote for implementation and annual support if you decide to enable Central Forms.

Business continuity​

Will the same people who support the current products support and maintain the merged product?

Yes, the teams supporting Jadu Central will be the same teams who currently support Jadu CMS, Jadu XFP and Jadu Content Portal.

Will Jadu continue to support Jadu CMS, Jadu XFP and Jadu Content Portal as separate products?

Jadu CMS, Jadu XFP and Jadu Content Portal will be replaced by Jadu Central. You will no longer be able to purchase the products as separate entities.

All existing customers of Jadu CMS, Jadu XFP and Jadu Content Portal will see the branding of their system change to Jadu Central following the application of their next software patch.

Will my existing forms still be available?

Yes, there will be no changes to forms published using Jadu XFP.

Will my cases in CXM disappear?

The merge of Jadu CMS, Jadu XFP and Jadu Content Portal will have no effect on Jadu Connect, formerly Jadu CXM.

Training​

I paid for training in my support tier, will updated training be added or will I have to pay more?

Training videos will be updated to reflect the new branding, as will our user manuals. The underlying functionality of our products will not be affected by the merge, and there should be no need to retrain as a result.

Features and functionality​

Will I now be able to publish Jadu XFP forms on my website?

See above - this depends on your current support and licence arrangements.

Will there be any new features and functionality added?

New features and functionality will not be added as a direct result of the product merge. However we will continue to deliver our product roadmaps.

Will I be able to use the Perceptive ImageNow / Perceptive Content integration?

The Perceptive ImageNow / Perceptive Content integration is a premium integration, and a separate licence will be required to use this where not already implemented.

Will my existing integrations still be available?

All existing integrations will continue to be available, and will be unaffected by the merge.

Will I be able to use the Hyland OnBase integration?

The Hyland OnBase integration is a premium integration, and a separate licence will be required to use this where not already implemented.

Will Jadu XFP forms be available on Galaxies websites?

Jadu XFP forms will not be available on Galaxies websites as a result of the merge.

What changes will happen to my data if I previously used XForms standard?

Jadu XForms standard was retired due to the increased requirements of GDPR, and removed from Jadu CMS in version 20.0.0. Data from Jadu Xforms standard was removed at this point, and will not be affected by changes when the products are merged to form Jadu Central.

What will be the change to my Jadu CMS?

Existing customers of Jadu CMS will see the product name, user interface colour scheme, and associated imagery change.

What will change when I install Jadu Central compared to Jadu CMS, Jadu XFP, Jadu Content Portal?

When Jadu Central is installed, it is anticipated that this will be a one step process that will not require separate actions to enable Jadu XFP or Jadu Content Portal.

As a result we expect that customers and partners will have a much improved experience when installing our products.

Partner impact​

How will the change affect partners and resellers?

Partners and resellers will be expected to update their sales and promotion materials to reflect our new product brand, and reflect the change to a single product.

How will the change benefit partners?

Partners will benefit from a simpler patch and distribution process, which will be streamlined by the product merge.

Customer impact​

How will the change benefit customers?

Customers will benefit from a simpler patch and distribution process, which will be streamlined by the product merge.

Will releases still be as frequent?

There are no changes to the frequency of our release as a result of the product merge.

Jadu Connect Forms​

Does that mean XFP will be replaced by Connect Forms?

While Jadu Connect forms is in the early stages of development, we do not plan for Jadu Central forms (formerly Jadu XFP) to be replaced by Jadu Connect forms.

Jadu Central forms is an enterprise level, on premises form product with a focus on extensibility and deep integration with back office systems.

Jadu Connect forms will be a SaaS solution, aimed at creating lightweight forms to support case workflow and offline working.

Am I going to have to undertake a migration from XFP to Connect Forms? If so, will that be automated or manual?

We do not at this point anticipate customers migrating forms between the two products, as they are not envisioned to be like for like in their functionality.

Spell checking in Jadu CMS has historically used an application specific database table, which was difficult to maintain, and limited our ability to regionalise spellings for customers. The new spell checking technology is easier to maintain and install, and also has a far improved experience for US and Australian customers.

Who will receive the new spellchecker?​

New installs, existing customers can get it as well, but a system administrator may need to make changes to your environment to allow you to use the new spellchecker.

When will this change take place?​

The software changes required to support the new spell checker will occur in 21.0.0.

What is the new spellchecker technology?

Hunspell - http://hunspell.github.io/ - details of this project are available on GitHub - https://github.com/hunspell/hunspell

What are the benefits of the new technology?​

• Patchable dictionary
• Underlying technology is available free of additional charges
• Supports multiple languages
• Supports adding custom words to the dictionary
• Custom words can be made site specific
• Widely used by popular software projects such as Firefox

What are the associated costs?​

Hunspell itself carries no additional cost. If you are a current customer, a system administrator may need to make changes to your server environment to allow you to use the new spellchecker.

These professional service works may carry a cost.

Jadu CMS 20.1.1 fixes an issue introduced in Jadu CMS 20.0.0, where:

• when a directory record included a HTML field,
• if the HTML field was empty when the record was edited,
• and the HTML control wasn’t opened before saving the record,
• then the record would be saved with space characters associated with the HTML field.

As part of our fix for this issue, we wish to remove any broken data that may have been introduced to your database.

This will require us to run a database migration, Version20210601121027, that removes the space character records. This will affect records that match the “Data before” pattern in the following way:

Data before	Data after
" \r\n"	""

Given the nature of this migration, we will not be able to detect places in your data where the space characters have been removed. In the case of the Jadu CMS 20.1.1 patch being rolled back, the space character data will not be reinserted into your database.

While we expect that there will be very limited data that matches this pattern, and that any data that matches this pattern will be as a result of the bug introduced in Jadu CMS 20.0.0, we want to make you aware of this action in advance of it being applied to your data.

From August 2021, Jadu CMS and Jadu XFP will support:

• PHP 7.4
• SQL Server 2019
• Windows Server 2019
• MariaDB 10.5

Support for older software versions, which no longer receive security updates, will be discontinued. As a result, Jadu CMS and Jadu XFP will deprecate support for:

• PHP 7.1
• SQL Server 2012 SP2
• Windows Server 2012 R2
• CentOS 6.x
• Redhat 6.x

Also, support for the mail transport protocol will be removed entirely in the next major CMS release (22.0.0), in favour of using SMTP.

Why the change?​

Software versions that no longer receive updates from their developers can be vulnerable to compromised security. We want to provide you with the highest level of security support, and therefore recommend you upgrade your system to utilise our updated platform.

What do I need to do?​

If you have any PHP code on your website that’s not provided by Jadu, you will need to ensure its compatibility prior to upgrading.

To upgrade, you don’t need to do anything if you’re hosted by Jadu Creative as you'll be upgraded as part of your platform management agreement; our team will be in touch in due course.

Otherwise:

• Ensure that you have upgraded to CMS 20.0.0+ and XFP 7.0.0+ before starting the upgrade process.
• Linux customers should ensure they upgrade to MariaDB 10.5 and PHP 7.4, and then apply CMS 21.0.0 and XFP 8.0.0 patches.
• Windows customers should upgrade to Windows Server 2019, SQL Server 2019 and PHP 7.4, and then apply CMS 21.0.0 and XFP 8.0.0 patches.
• Many customers already use SMTP to deliver emails from their Jadu CMS and XFP system. If you do not currently use SMTP, you should plan to move to SMTP in line with these updates.

## FAQs

PHP update​

Why do I have to upgrade the PHP version?​

PHP is the programming language used by Jadu products. Periodically new versions of PHP are released, which offer new features and other enhancements. Over time, support for older versions of PHP are dropped.

The version of PHP installed on the majority of our customers’ environments is PHP 7.2. As PHP 7.2 is no longer receiving security updates, we strongly recommend updating. Details on support for PHP versions is available on their website.

When can I upgrade to PHP 7.4?​

Support for PHP 7.4 has been released in CMS 21.0.0, and XFP 8.0.0. Self hosted customers will be able to start the PHP upgrade process from that point. Jadu hosted customers will be contacted when their system is due to be upgraded.

Can I run multiple versions of PHP concurrently?​

No, we require that only one version of PHP is run on your supported environments.

Who pays for the support for PHP 7.4 updates?​

Required support	Coverage/payment
Upgrading your server to PHP 7 +	Covered within your hosting and platform management agreement with Jadu, if you have one.
Changes in CMS software	Covered by your support agreement.
Changes in XFP software	Covered by your support agreement.
Changes in your front end templates	Not covered.
Changes in custom developments provided by Jadu	Covered if you have a separate support agreement for this software.
Changes in customer developments created by you	Not covered.

Standardisation on SMTP​

Who does this affect?​

Customers using Windows will have been advised to use SMTP when their system was originally installed and we therefore do not expect them to be affected by this change, but please do your own due diligence.

Jadu hosted customers are not required to make any changes, Jadu will make these changes as part of our hosted service.

Self-hosted Linux platform customers will be required to make the required changes prior to Jadu CMS 22.0.0 being applied to their system.

What action is required?​

If you are currently sending email via mail transport in Jadu CMS or Jadu XFP, you will need to move to an SMTP service before Jadu CMS 22.0.0 or later updates are applied to your system.

Jadu CMS has included SMTP support for many years, and as such, you should be free to complete any required change prior to the patch.

Will there be any disruption to my service?​

There should be no disruption to your service. Jadu CMS has supported SMTP for some time, and so the required changes can be made any time before your patch with Jadu CMS 22.0.0.

Beta testing provides you with an early insight into releases. It also enables you to have your say in helping shape the products you use. We do this by letting existing users trial new features/releases whilst feeding back to us any findings. This experience benefits both Jadu and you as the user, as you get the chance to tell us what you think the pros and cons of the latest updates are.

How are beta tests set up on our (customer) system?​

In order to take advantage of beta releases, you should have an existing environment available (or be able to set one up), this ensures there isn’t any business impact should any issues be found during the beta test period. We recommend that you use a DEV or Local environment where possible.

Can we preview the beta version of a release on a Jadu server first?​

In relation to the XFP 7.0 beta, when it is available we will update one of our Sandbox environments for those customers without an internal DEV environment to be able to see the changes that have been made to the software’s user interface. You will only be able to access the Control Centre, however, and it will not give you the relevant file system access that would be required to test any of your own customisations / local developments that you might have on your own environments.

One of the main advantages of beta testing beta in advance of the full release is to test the compatibility of any of your own bespoke developments with the updated frameworks that are included within this release.

If a beta release is deployed to our UAT or live server, are we able to roll back, for example if there are bugs and issues?​

The beta test would not be deployed to your live server. Only a final release should go into production (live to site) once these are made available. As mentioned before, we recommend that a non-critical DEV or Local environment is used to test the beta release.

As part of the beta test, as with any patch, you'll be able to do this via the Deployer user interface should you be using your own environment for conducting the beta testing on.

Is there anything else we need to be aware of to help us decide whether beta testing is for us?​

If you don’t have access to Deployer, we will need to grant you access to be able to apply the beta test by our team. Only members of staff with Jadu Support accounts can currently be set up to access Deployer.

Deployer use is currently limited to LAMP (Linux Apache MySQL PHP) architecture customers, and if you host yourselves internally then the server must be able to connect to the Deployer API directly (i.e. without going through a proxy). Note: All Jadu hosted customers would be LAMP and not utilise a proxy.

Once you opt-in, you will need an initial patch to the relevant environment to meet the minimum version for Deployer support so that the beta release can then be deployed to your environment. There are a few steps that our team will need to assist with on your client repository setup to make this happen, but all straightforward and quick activities.

From Jadu CMS version 20.0.0, we’re retiring the Content Pack feature. Unfortunately, this functionality is no longer compatible with how we deploy changes to our software as we strive to improve quality in our releases.

In the following FAQs, we answer some important questions. If you need any further information, please don’t hesitate to contact us.

## I’m not sure if I use Content Packs, what are they?

A site deployed using the Jadu Galaxies Module can be saved as a Content Pack. When saved, this creates a dataset containing the site navigation structure and / or content that can then be imported into another Galaxies site when it is created.

Why is Jadu retiring Content Packs?​

The content packs feature was created prior to the introduction of continuous releases within our platform. Occasionally, our releases include database changes to support new features or fix bugs. These database changes are made by database migrations that change the schema, or data, for each site on the system.

Unfortunately, the changes made by database migrations aren’t compatible with sites that have been saved as Content Packs and when a site is made using a Content Pack (point in time representations of the database schema), features can be broken or work unexpectedly, and patches to your environments can fail as a result.

There’s no easy way to prevent this from happening using the current Content Pack technology, so we’re retiring the current implementation.

When will the retirement of Content Packs take place?​

The changes will be made when Jadu CMS 20.0.0 or later is applied to your system. The changes will apply to both Photon and Classic Jadu CMS implementations.

How will my Galaxies sites be affected by this change?​

You will experience no changes to your existing live Galaxies sites - all content on the current site will remain available. In future, when creating a new Galaxies site, the Con- tent Pack feature will no longer be available and you won’t be able to select a Content Pack to use when creating a new site. All other features will be unaffected.

What will happen to my Content Pack data?​

Any content packs that you have previously created will remain on your system untouched. Your data will not be deleted when Jadu CMS 20.0.0 or later is applied to your system.

Will a replacement for Content Packs be available?​

We are currently focused on addressing changes required for security and regulatory compliance across our platform. Therefore, due to high priorities, a date hasn’t been confirmed for a Content Pack replacement.

If you have any feedback regarding using this feature, concerns of its retirement or have ideas around how you could use a fea- ture similar to this moving forward, please get in touch.

As announced at the Jadu Academy in Birmingham, there are a few changes that we’ll be introducing throughout the course of 2019, as part of our ongoing commitment to our supported customers in keeping your Jadu software current, compliant and secure.

The Critical Need To's​

1. Adhere with changes required by WCAG 2.1
2. Drop support for legacy IE browser versions
3. Use a newer Symfony PHP framework version
4. Move to CentOS 7 (for managed & self-managed Linux customers)

Some of these will require you to ensure that any custom developments that you or your teams may have developed can remain operational following these changes coming into effect.

Adherence with WCAG 2.1 & Control Center UX​

It’s a busy time in the CMS and XFP teams. The introduction of EN 301 549 ‘Accessibility requirements for ICT products and services’ brings with it a requirement to comply with Web Content Accessibility Guidelines (WCAG) 2.1 AA.

We’re taking this as a timely opportunity to reassess all our user interfaces to ensure that they are modern, consistent and compliant.

The final list of changes has yet to be finalised but it will include some degree of change to our interface CSS and mark up.

If you have created any custom Control Centre interfaces you should plan to review these for alignment with the WCAG 2.1 principles and also compatibility with our updated interface library.

Dropping support for legacy IE browser versions​

Microsoft dropped support for their browser, Internet Explorer (IE), versions 8, 9 and 10 some time ago. We’ve allowed a long grace period for our customers to follow this lead, however, the time has now come to officially withdraw support these browser versions. This will allow us to upgrade key javascript libraries (e.g. jQuery from version 1.12.4 to 3.x while also removing the previously utilised scriptaculous/prototype libraries) within our user interface framework to ensure that we maintain a secure and modern user interface for you.

Any custom Control Centre interfaces that may have been added to your systems therefore will need to be checked for any incompatible usage with the updated library.

Moving to a later Symfony PHP framework version​

The PHP framework Symfony is used by Jadu software, however, the community that manage this project have announced an end of life date for security fixes on the version we utilise (2.8) to be November 2019. We are currently in the process of moving over to support Symfony version 3.4 in the software, which will keep us using a supported version from the community until November 2021 or whenever we decide to move to a later version iteration, whichever comes first!

Any custom developments that have been built by your team to utilise Symfony directly will therefore need to be checked for any incompatible usage with the switch to version 3.4.

Moving to CentOS 7​

We’ve held off implementing PHP 7.x specific features until now. However, with the advent of XFP version 6.x and above, we need to utilise features that only PHP 7.x provides.

Support for PHP 7.1 and PHP 7.2 was added during June 2018. The PHP community has announced an End of Life date for PHP 7.1 of December 2019. We recommend customers move to PHP 7.2 ahead of the end of life date to ensure that you are able to receive security updates beyond then.

For Linux hosted customers, PHP 7.2 does require you to be running on the CentOS 7 operating system, where previously we have supported implementations on CentOS 6.

We’ll provide further guidance on each of these important changes in coming months, so do please lookout for these.

We’re making the power of PHP 7.1+ available to all of our customers.

From December 2018, PHP versions 5.6 and 7.0 will no longer receive security updates from the PHP Group. We want to ensure that you always receive the highest level of security support, therefore PHP 7.1+ or higher will need to be installed on servers running the Jadu software by this time.

From July 2018, Jadu Continuum will support PHP 7.1, so you have plenty of time to install it if you host your website yourself or use a third party hosting provider. We’ll support you to ensure the needed actions are applied before the end of December so you’re able to receive patches for security issues.

The following actions will need to be taken:​

(note: these differ depending on the server you’re currently using)

• Customers hosted by Spacecraft will be upgraded as part of your platform management agreement. You don’t need to do anything and the team will be in touch.
• Linux customers on Centos 6 should upgrade to PHP 7.1.
• Windows customers on Windows Server 2012 should upgrade to PHP 7.2.
• If you have any PHP code on your website not provided by Jadu or Spacecraft, you will need to ensure it is PHP 7.1/7.2 compatible prior to upgrading.

Some of the benefits of upgrading include:​

• A more modern and secure option for your hosting environment
• Longer term, ongoing security support
• Faster performance
• Estimated more than 30% memory consumption improvement
• Better concurrency - up to 3x as many requests can be served per second

You will also need to ensure that you have patched your Continuum software with the compatible release. You can do this by raising a support ticket, or downloading the relevant patch from the support portal.

When you’re ready to go, either follow our easy upgrade instructions (coming soon) if you self-host, or reach out to Support.

If you have any questions in the meantime see our FAQs below, or get in touch.

FAQs​

Q1. Why do we have to upgrade PHP version?

PHP is the programming language used by Jadu Continuum products. Periodically new versions of PHP are released that offer new features and other enhancements. Over time, support for older versions of PHP are dropped.

The version of PHP installed on the majority of our customers' environments is PHP 5.6. PHP 5.6 is approaching the end of its life, and security support for this version will end 31st December 2018.

In line with our security policy and the tenets set out by GDPR, we are upgrading our software to support a version of PHP that will receive longer term security updates, PHP 7.1 and PHP 7.2.

Q2. When can I upgrade to a PHP 7.1 or PHP 7.2 environment?

Support for PHP 7.1 and PHP 7.2 is due to be release by the Continuum CMS team on Friday 8th June 2018. Support for PHP 7.1 and PHP 7.2 is due to be released by the Continuum XFP team on Friday 29th June 2018.

Customers will be able to commence the PHP upgrade process after the relevant point dependant on the Jadu software that you are running.

Q3. Who pays for the support for PHP 7.1 & PHP 7.2 updates?

Required support	Coverage/payment
Upgrading your server to PHP 7 +	Covered by your hosting and platform management agreement with Spacecraft if you have one.
Changes in CMS software	Covered by your support agreement.
Changes in XFP software	Covered by your support agreement.
Changes in your front end templates	Not covered.
Changes in custom developments provided by Spacecraft	Covered if you have a separate support agreement for this software.
Changes in customer developments created by you	Not covered.

Q4. What are the benefits of PHP 7.1 and PHP 7.2?

PHP 7 is much speedier than PHP 5. Upgrading to PHP 7 is estimated to bring about a >30% improvement in memory consumption More concurrent users can be served, up to 3 times as many requests per second Long term support and lower technical debt with ongoing support of bug fixes, security patches and maintenance updates.

Q5. Can I run multiple versions of PHP concurrently?

No, we require that only one version of PHP is run on your supported environments.

Q6. Where can I find PHP 7.1 and PHP 7.2 documentation?

• Please remember that customer code written by you or a third-party is outside of your Spacecraft support agreement.
• We do not provide technical services to help customers become compatible with PHP 7.1 and PHP 7.2.
• Check that any code you manage is PHP 7.2 compatible, you can use the open source PHPCompatibility library to help identify any issues.
• Raise a Spacecraft support ticket to initiate the PHP 7.2 compatibility check of any code Spacecraft manage.
• If you are self hosted, download the upgrade documentation and instructions (coming soon) to initiate your PHP 7.2 upgrade process.
• If you are Spacecraft hosted, or use code that Spacecraft manage, reach out to support to initiate the PHP 7.2 upgrade process.

The General Data Protection Regulation (GDPR) has applied in the UK from 25th May 2018. Here's some important information to help you understand what we're working on in order to be GDPR compliant as well as some tips and checklists.

What is GDPR?​

The General Data Protection Regulation (GDPR) is an important piece of legislation that has applied in the UK from the 25th May 2018. The government has confirmed that the UK’s decision to leave the EU will not affect the commencement of the GDPR. The GDPR is in place to strengthen and unify data protection laws for individuals within the European Union and it's important that both we and you comply. See our reading list for more information.

Jadu Continuum Product Updates​

In preparation of meeting the requirements of GDPR, Jadu are undertaking work in our CXM, XFP and CMS products. We are working in partnership with a number of our existing customers to define the related features or enhancements required to provide GDPR compliance.