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What Order do I follow?

When first setting up your Jadu Connect platform it is recommended that the following order is followed. The majority of the work is in planning out how you will split your staff into groups if you are likely to want to segregate what type of cases different groups of staff can see.

StepActionWhy
1Create Your User TypesAs roles are linked to a type of user (typically Staff, Third Party and Customer will be all you need)
2Create your User RolesAs roles are required by Users
3Create your User GroupsAs groups are required by Users
4Create your UsersAs users need to be allocated to a type, group and role. A user can only be in one type, group and role.
5Enable RegistrationTo allow customers to create their own Jadu Connect accounts